Shipping policy
DELIVERY & SHIPPING POLICY
SHIPPING & HANDLING
- Please allow 1–3 business days for your order to be processed and shipped.
- Orders ship Monday through Friday only.
- We do not ship on weekends or U.S. public holidays.
ORDR TRACKING
Once your order ships, we will update it with the tracking number.
If you do not receive a tracking update, please contact us: info@flairperfumes.com
DELIVERY RATES & DESTINATIONS
- Free shipping is available on all U.S. orders over $99.
- We currently deliver to all states and regions within the United States.
OUT OF STOCK ITEMS
All orders are subject to product availability.
If an item is out of stock after you place an order:
- You will be notified by email
- You may choose a replacement, store credit, or refund
CASH ON DELIVERY
- Cash on Delivery (COD) is not available in the United States.
- Please select from our available online payment methods at checkout.
SPECIAL INSTRUCTION
At checkout, you will find a text box where you can add any:
- Notes
- Delivery instructions
- Gift messages
- Apartment gate codes
DAMAGED GOODS
If your order arrives damaged, leaking, or broken, please contact us immediately at: info@flairperfumes.com
To assist you quickly, include:
- Photos of damaged item
- Photos of packaging
- Photos of shipping label
- Your order number
We will replace the item or resolve the issue as soon as possible.
DISCLAIMER
It is the customer’s responsibility to ensure the shipping address entered at checkout is complete and accurate.
Flair Cosmetic & Fragrance is not responsible for lost or stolen packages caused by:
- Incorrect shipping address
- Incomplete shipping address
- Packages marked as “delivered” by the carrier
If you entered the wrong address, contact us immediately at info@flairperfumes.com so we can attempt to correct it before shipping.
RETURN PACKAGES (Undeliverable / Wrong Address / Unclaimed)
If a package is returned to us due to:
- Wrong or incomplete address
- Refusal of delivery
- Unclaimed package at pickup location
You may choose:
1) Reship the order
- A new shipping fee will apply.
2) Cancel & refund
- We will refund the product cost minus the original shipping fee, once the package returns to us.
Enjoy Your Shopping!
Thank you for choosing Flair Cosmetic & Fragrance.
We appreciate your business and look forward to serving you again.
